Loss Adjustment
This course provides a step-by-step guide for the adjustment of business interruption losses and explores more advanced claims issues on General liability claims-handling, products liability, professional liability, and automobile injury claims. It also includes introduction to the framework for negotiating and mediation practice and examining investigative issues of more complex property and commercial property claims.
- Understand the nature of insurance and the various classes of insurance
- Learn specific techniques for handling crime claims and surety bond claims
- Provide fundamental knowledge of the technical aspects of loss adjusting and insurance
- Appreciate the need for professional responsibility in handling loss adjustment
The course will utilize lectures with presentations and interactive class discussion. Trainees will also be encouraged to brainstorm ideas during seat works/activities.
- Liability coverage Issues
- Liability and Automobile injury claims
- Environmental, Products and Professional liability claims
- Mediation practices
- Investigation issues in complex property losses and commercial property losses
- Business interruption claims
- Crime claims and surety bond claims
- Introduction to Claims Handling
- Legal Liability
- Insurable Interest
- Policy Conditions and Warranties
- The Perils
- Introduction to Claims Validation
- Claims Handling – Negotiation
- Underinsurance
- Repudiations
- Fraud, Detection and Prevention
- Financial Crime
- Advanced Claims Handling
- Claims Handling – Business Interruption
- Civil Procedure (as relevant to Claims Handlers)
- Damages and Reserving of Injury Claims
- Catastrophe Handling