Dynamics of Engagement and Corrective Action
Business objectives are best achieved through team effort. However, the components of a team may not always be in their best shape. This may result to low work performance, unhealthy work habits, resistance to change, and in worse cases, even hostile behavior. When this happens, leaders must exercise the authority vested upon them, and they must do so effectively. This course will help you in this pursuit; it will ask you to revisit the key management functions of a leader, particularly those concerned with maintaining engagement and enforcing corrective action.
- Revisit key management functions of a leader and understand the role you play in fostering a culture of productivity and high work performance
- Take into account employee mindset, workplace conditions, and other factors that impact behavior and performance before taking corrective action
- Identify and remove roadblocks that get in the way of your employees’ work, and improve your skills in handling such situations
- Formulate and apply counseling principles and take just disciplinary action
This course will use lecture-discussion with visual presentation, exercises, and hands-on practice.
- Roles and Responsibilities of a Leader
- Common obstacles that obstruct high work performance
- Supervision strategies that encourage engagement and productivity
- Counseling, discipline, and grievance handling