Developing Assertiveness for Leadership
Assertiveness is being able to confidently express your ideas and needs while respecting the rights of others. This course will enable delegates to develop specific communication techniques which will be invaluable in a wide range of workplace situations.
- Develop self-understanding
- Communicate with honesty
- Apply appropriate body language
- Accept both positive and negative feedback
- Negotiate and deal with people effectively
The course will utilize lectures with presentations and interactive class discussion. Trainees will also analyze case studies with the supervision of the trainer.
- Understanding assertiveness
- Assertive communication
- Handling conflict
- Negotiating
- Planning into action
- Increase your visibility