Effective Communication and Problem Solving

Having the proper skills in communicating and problem solving helps to effectively manage day to day activities in the work place. Through this course, students will learn the proper skills, techniques, and strategies to become effective communicators and fast creative thinkers.

• Improve your communication skills to become an effective speaker
• Learn how to communicate well with others through knowing your audience
• Understand the problem solving process
• Create different strategies and solutions to existing problems

This course will use lecture, interactive discussion, and workshops/exercises.

Introduction to Communication
Learning Communication Skills
Communication Strategies
Working with Others

Problem Solving
Understanding the problems
Problem Solving Strategies
Generating solutions
Creative Thinking
Decision Making

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