Anger Management

This course will provide information needed to understand the causes of anger and ways to handle it. It will help the participants gain knowledge about the long-term and negative impact that anger can bring and suggest/help them come up with tactics to ultimately end anger problems.

  • Recognize how anger affects their bodies, minds, and behavior
  • Gain control of their emotions during tough situations
  • Develop ways to address and manage their anger

The course will utilize lectures with presentations and interactive class discussion. Trainees will also be encouraged to undergo group-sharing and talk about the issues they want to share.

  • Defining the components of anger management
  • The importance of understanding anger
  • Identifying the causes of aggression
  • Identifying the underlying problems
  • Anger triggers and road rage
  • Practicing assertive communication – applying self-confidence and assertion.
  • Using appropriate verbal and non-verbal behavior
  • Reframing and controlling your own anger, feelings and responses
  • Understanding the mind and the body relationships
  • Unhelpful ways of dealing with anger
  • Helpful ways of dealing with anger
  • Using relaxation techniques
  • Blowing off some steam
  • Using constructive disagreement
  • Negotiating tips
  • Building consensus
  • Identifying solutions
  • Choosing a solution
  • Making a plan and getting it done
  • De-Escalation techniques
  • When to back away and what to do next
  • Process overview
  • Putting it into action

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